Building Restoration & Construction Services in Portland, OR

What Portland Property Owners Are Saying

Charter Construction

4.3

Based on 60 reviews

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Chad Carpenter

17:00 28 Apr 25

While I came in towards the end of the project and my interaction with Charter was a bit limited, I found everyone to be very professional. Communication and follow through were excellent!

Response from the owner 17:40 28 Apr 25

We greatly appreciate your feedback! Communication and follow through are key for us at Charter Construction. Thank you for sharing your experience with us.

Samantha Spencer

21:52 03 Apr 25

Charter Construction is currently working at an HOA where I manage the landscaping and Loren and his team has been nothing but great to the crews and myself so we can stay on top of the landscaping services we still need to attend too. Has communicated what area they will be in on what dates so we know where to steer clear! Thanks Loren!

Response from the owner 18:14 04 Apr 25

Thank you for your wonderful feedback, Samantha! We respect your kind words about our communication and services for the HOA. We're pleased to hear that Loren and his team have been great to work with and have effectively communicated the areas they'll be working in on specific dates. This coordination allows you to efficiently manage the landscaping services without interference. We appreciate your acknowledgment of our efforts to maintain a smooth workflow for all parties involved.

John Weald

20:57 22 Mar 25

The HOA contracted with Charter to fix construction defects on a condominium complex. Unlike most constructions projects this one was completed within the proposed budget! The communications with the Charter team was excellent, with weekly meetings with the team and the HOA board. Meeting minutes were sent out promptly. Budget items were explained clearly. Special shoutout to the project superintendent, Mike Wicks, and project manager, Cozmo Kinyon. Would highly recommend Charter.

Response from the owner 15:30 24 Mar 25

John, we are grateful to hear about your positive experience with Charter Construction. We're happy to know that this project was completed within the proposed budget and that our communication with the HOA board was excellent. We appreciate your kind words about our weekly meetings, prompt meeting minutes, and clear budget explanations. We'll be sure to pass along your special shoutout to Mike Wicks and Cozmo Kinyon. Your recommendation means a lot to us.

Jennifer Lumber

19:32 16 Feb 25

They were quick to respond. Very easy to work with. And we’re careful to accommodate my special needs child during the construction process. Highly recommend.

Response from the owner 20:21 17 Feb 25

Jennifer, we appreciate your positive feedback. Thank you for reaching out to share your experience with us. We're pleased to hear that our team was able to accommodate your special needs child during the construction process. Your recommendation means a lot to us, and we appreciate your trust in our services.

Cymry Reardon

23:26 12 Feb 25

I had a great Experince !! I had a leak from the upstairs unit, which meant cutting a hole in my ceiling above my shower to fix it. Charter came out to do the patch and paint and I have to say -10/10 recommend. Michael was really communicative so I always felt like I knew what was happening and when. Joseph did patch and paint - he was beyond considerate (taking off his shoes, being nice to my dogs who came to just accept his presence). As a woman who lives alone, it’s not always common to have kind men who make you feel safe and do an excellent job!! He even went out and got my paint so it all matched!! It was really a fantastic experience.

Response from the owner 16:13 13 Feb 25

Cymry, we're happy to hear about your great experience with Charter Construction! Thank you for sharing your positive feedback. It's wonderful to know that Michael kept you well-informed throughout the process and that Joseph was considerate, professional, and made you feel comfortable in your home. It's wonderful to know that our team was able to handle the leak repair, patching, and painting to your satisfaction. We appreciate your recommendation and are grateful for your trust in our services.

Alisha Barrueta-Digesti

00:46 01 Feb 25

We recently used Charter Construction for a rehabilitation project on a pedestrian bridge at one of our retail centers. They were thorough with their communication during issues with the City permits and kept us informed on the progress all the way until closeout. The bridge turned out beautifully and we're very happy with the results!

Response from the owner 18:01 03 Feb 25

We're thrilled to hear about your positive experience with Charter Construction. Thank you for your wonderful feedback! We're especially pleased that you found our communication thorough during the permitting process with the city, and that we kept you well-informed throughout the project. It's great to know that you're happy with the results of the pedestrian bridge rehabilitation. We appreciate you taking the time to share your thoughts about our work.

Nicole Jensen

00:32 30 Jan 25

Working with Charter has been a great experience. I have worked with a lot of contractors and they have been the best by far. I have been so impressed with how organized they have been from start to finish. Any issues that came up they responded to immediately. The communication was fantastic, they stayed on schedule and let us know at each step what was happening and what would be next. I love that they have someone from their office that coordinates with the home owners or tenants. That saved me so much time and headaches. Lisa was amazing as was Mike and the whole team. I highly recommend them and will be using them again.

Response from the owner 16:54 30 Jan 25

Nicole, your positive feedback is greatly appreciated! We are thrilled to hear about your great experience working with Charter Construction. We're particularly pleased that you found our team to be organized and responsive throughout the project. Our commitment to excellent communication and staying on schedule is a core part of our service, and we're glad it made a difference for you. It's wonderful to know that our office coordination saved you time and headaches. We'll be sure to pass along your compliments to Lisa, Mike, and the entire team. Thank you for the kind words and recommendation. We look forward to working with you again on future projects.

S M

02:29 18 Dec 24

I have had terrible experiences with live-in construction companies in the past with theft and lack of respect to personal belongings. I met with Ian prior to the removal of the entire wall in my unit and he assured me that the team and contractors would be quick and professional. Checking security cameras throughout the day, I noticed they put extra floor protection down, removed shoes upon entering and did not damage or touch any personal items or attempt to enter doors to my bedroom. I applaud Charter and Ian for the integrity and professional work done. Aside from the cold next few weeks, I do not have any concerns with the work being done inside and on the balcony/patio area over the next few weeks. They are the crew you will want to work on your apartment or home. My ONLY complaint is they left my front door unlocked after working inside.

Response from the owner 17:14 18 Dec 24

We're delighted to hear about your positive experience with Charter Construction. Thank you for sharing your feedback. We're pleased that our team, under Ian's leadership, met your expectations for professionalism and respect for your property. We take pride in our work ethic and the extra care we put into protecting our clients' homes. Your observation about the unlocked front door is valuable, and we'll use this feedback to improve our procedures. We appreciate your trust in us and look forward to completing your project to your full satisfaction.

Holly Elliott

01:51 18 Dec 24

Let me tell you about how much my client felt heard and taken care of by Alicia at Charter Construction! This is a client that has high anxiety and apprehension about dealing with middle of the night leaks. Not only did Alicia put my client at ease, she quickly dispatched out the team to get the leak taken care of. THANK YOU for treating our mutual client so well!

Response from the owner 17:13 18 Dec 24

Thank you for sharing your experience with Alicia at Charter Construction. We appreciate your feedback. We're pleased to hear that Alicia was able to put your client at ease and quickly dispatch our team to address the middle-of-the-night leak. At Charter Construction, we strive to provide prompt and caring service, especially in stressful situations. We appreciate you taking the time to highlight how well your mutual client was treated.

Sondra Gomez

22:13 12 Dec 24

We’ve had the pleasure of working with Charter Construction on several projects at Sand & Sea Condos, and they continue to exceed our expectations every time. This recent deck project marks the second time we've collaborated with them on this specific project, and once again, their team demonstrated exceptional professionalism, flexibility, and communication.

What truly sets Charter apart is their friendly and approachable team, who are always willing to go the extra mile. They make sure that every detail is communicated clearly, and they are incredibly responsive and easy to get a hold of throughout the entire process. As a property with 60 units that includes both vacation homes/ rentals and permanent residences, it’s crucial for us to have a contractor who can navigate the complexities of our building’s needs, and Charter does so with ease.

Despite working on our deck project during a particularly challenging time of year, Charter remained flexible and supportive, adapting as needed to minimize any disruptions for our residents. Their problem-solving approach and willingness to explain every step of the project made it easy for us to stay informed and confident in the process.

Their team is professional, detail-oriented, and truly cares about making each project a success.

We highly recommend Charter Construction for any project. We hope to continue our partnership with them for future work!

Response from the owner 04:00 13 Dec 24

We are truly grateful for your positive feedback and kind words about our work at Sand & Sea Condos. It's been a pleasure collaborating with you on multiple projects, especially the recent deck renovations. We're thrilled to hear that our team has consistently exceeded your expectations with our professionalism, flexibility, and communication. We understand the unique challenges of working in a property with both vacation rentals and permanent residences, and we're glad our approach has been successful in meeting your needs. Thank you for your continued trust in Charter Construction. We value our partnership and are excited to continue working with you on future projects!

How Portland Weather and Permits Impact Your Project

Portland’s mix of older homes, infill development, and Pacific Northwest weather patterns brings unique considerations to any restoration or construction project. Whether you’re tackling a repair or planning a remodel, local regulations and climate factors play a big role.

Before starting major work, property owners typically need permits through the City of Portland Bureau of Development Services (BDS), which oversees zoning, building codes, and inspection requirements. This applies to projects involving structural changes, additions, or damage-related repairs. For residential guidelines, see their permit resources here.

Seasonal weather is also a factor; prolonged rain and freeze-thaw cycles can cause roof leaks, foundation cracks, and wood rot in unprotected areas. Many homes were built before current code standards, meaning restoration projects may uncover outdated systems or trigger compliance upgrades. Working with experienced professionals ensures your project meets safety standards while protecting the value of your property.